Ryma Technology Solutions supports customers with a Professional Services
Group (PSG) that provides a broad range of services to help facilitate
the successful implementation of FeaturePlan. By implementing
proven processes as well as providing experienced trainers, consultants
and systems experts, we ensure that your product releases are delivered
on time, on (or under) budget with your risks minimized.
The Ryma Technology Solutions PSG has a demonstrated expertise in
the areas of:
- Product management
- Report development
- Support and expertise in the Pragmatic Marketing Framework™
- Expertise in the Microsoft .NET API
- Working with Development
| Service |
Details |
| Product Management Consulting |
- Best practices-driven
- Help develop, deploy and maintain a product management process
that fits your requirements
|
| Implementation and Integration |
- Implement FeaturePlan within budget and time constraints
- Build integration points into other tools or databases in
the organization, such as development, bug tracking or CRM
systems
|
| Configuration and Customization |
- System configurations and setup activities
- Assist with the set up of all the accounts in the Administrator
- FeaturePlan Customization services (i.e. custom reports,
release setup) available
|
| Training |
- On-site training – Beginner – Collaborative – Advanced – Expert
- Customized training is also available
|
| Support |
- Secure online support system
- Create Support Incidents and submit Enhancement Requests
online
|
